Customer service is one of the areas at which Apple has good grip. If you have a broken Apple device, you can go to an Apple store to get instant assistance or mail your device for the repair. Now, Apple will be extending its service to customers by offering on-site repairs and assistance in select areas in the US. The service can be found in Apple’s support page on their website.
Availability
As of this moment, the service is only available in San Francisco, Los Angeles, New York City, Chicago, Houston, and Dallas. That makes six cities in the US. When you select these cities for the repair, Go Tech Services can found at the top offering “Onsite Service”. Upon selecting the service provider, it notifies that an extra onsite visit fee may be charged excluding the repair cost. As reported by MacRumors, no additional information is provided about the amount of the visit fee. Clicking the “Book through this provider” button, it redirects to the Go Tech Services website where you can schedule a preferred time for the visit.
